We ship worldwide from Hong Kong using reliable carriers (e.g., SF Express, DHL, FedEx, or equivalents). All orders are processed within 3 - 5 business days (excluding public holidays). Delivery times start after processing.

• Order Processing: 3–5 business days
• Shipping Options & Estimated Delivery (from dispatch):
  
  Standard Shipping — 7–14 business days (most international destinations)
  Express Shipping — 3–7 business days (available at checkout for faster delivery)
  
  
• International Orders: Customers are responsible for any customs duties, import taxes, VAT/GST, or brokerage fees upon arrival (not included in our shipping charges). We pack discreetly for privacy.
• Tracking: A tracking number is emailed once your order ships. Check your spam folder if not received.
• Lost or Delayed Packages: Contact us at [coanna@velurelingerie.com] with your order number for assistance.

We aim for smooth, secure delivery of your wireless bras. Questions? Reach us anytime!